Shipments and returns
Fertilisers Online/Fertilisers delivers directly to the Perth Metro Area only, within 2-3 days after purchasing online depending on Area. Very often we deliver on weekends to the Perth Metro area. Delivery rates are based on your order and location. We can deliver to the street address only. If the premises are unattended at the time of delivery, orders will be placed in a preferred location as indicated during ordering. It will be deemed as delivered.
Shipping interstate or outside Perth Metro suburbs is provided by AusPost (for orders under 5kg: 5-7 working days) and a Road Courier (around 1 week to metro areas, and up to 2 weeks to remote areas).
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Customers from Europe should be aware of Customs Duty which is around 25% of the combined price of the product and shipping costs.